Operations Manager
FRS Recruitment
Galway
Operations Manager - Galway - min of 5 years in at a similiar level, strong people management and customer support skills : apply or 086 7750646. As Operations Manager, ensure first class customer service is always delivered, and motivate team members to ensure timely resolution and services to drive performance improvements. Regular audits of areas, procedures, working practices, and supporting the team uncovering, root causing and solving operational performance trends. Coordinate the development of key performance goals for functions and direct reports. Coach and mentor your team to fulfil their potential and deliver superior performance * Leading weekly operational meetings with co-workers. Liaise with management to assist in realisation of various targets. Overseeing and strict management of the performance of the multi-site company. Strict review and control of operations including budgeted turnover levels and overhead control. Regular reporting to Board of Directors including recommendations for action items at site level. Contribute to the development of tools and processes that make our team more efficient and effective * Work cross-functionally and partner with groups company-wide, including Business Development and Finance. Skills & Experience required for the Operations Manager. Degree in Management or relevant Business field. Minimum of 5 years relevant experience in a managerial role. Exceptional people management and customer support skills with demonstrated experience of managing people in a fast paced, changing environment. Proven track record in problem solving and working under pressure. Proficiency in use of MS Office programs, ideally including SQL, Supply chain or inventory management applications. The ability to multitask and ensure targets are met and projects are carried out to high standard. Excellent communication, organisation and administration skills. Resilient, flexible and pro-active attitude with strong commercial awareness. Ability to introduce new ideas / initiatives. Understanding of health, safety and quality practices advantageous. This job originally appeared on RecruitIreland.com.
2257 days ago