Customer Service Rep - Dutch, German Or
Sigmar Recruitment
Galway
Job title: Customer Service Representative – Dutch, German or French speaking. Reporting into: Customer Service Manager. Job location: Galway City. Contract: Permanent. This opportunity is based within a multinational company (manufacturer) in Galway City. This employer offers a very friendly and professional working environment as well as an on-site canteen, flexi time, free parking, good staff benefits and excellent career development opportunities. The successful candidate will be a team player, fluent in either Nordic, Dutch or French, have good customer service skills, an excellent work ethic and be a team player. The responsibilities of the successful Customer Service Representative job applicant: Handling all incoming calls/e-mails for your responsible region. Creating and tracking quotations. Advising customers regarding lead-times and pricing and providing other document requests. Providing solutions for product requests. Handling outbound calls to customers to clarify order requirements when necessary. Processing credit/re-bills requests, resolve mis-shipments and provide proof of deliveries. Handling customer complaints (including warranty claims. The skills and experience needed from the successful Customer Service Representative job applicant: Technical understanding or experience in handling / dealing with technical products is desirable but not essential. Fluency in English essential and Dutch, German or French speaking. Customer Oriented Attitude. Computer literacy. Being able to work with changing priorities – ability to handle multiple tasks in a high-volume and fast-paced environment. Problem solving and a strong team work attitude. Excellent communication skills – strong verbal and written communication skills. If you are interested in this job please contact Louisa Poinboeuf at louisa@sigmar.ie or 091 455 308. Sigmar Recruitment will always handle your details in confidence and will never forward your details to a Third Party without your prior permission. This job originally appeared on RecruitIreland.com.
2255 days ago