Senior IT Service Desk Engineer

Collins Mcnicholas Recruitment

Galway

Key Roles & Responsibilities: You will be a leader of IT Support Services for the firm’s operations in the EMEA. You will provide key infrastructure help desk support for across all departments of the business with a special emphasis on support of the field staff working remotely. You will be part of a global IT support and project team insuring the highest possible level success for the organization. Key Skills & Experience Requirements: A minimum of 4 years’ experience in a similar role with a leading enterprise level firm, ideally from the pharma, medical device, manufacturing, technical R&D or engineering sectors. Vastly experienced in all aspects ofin Windows Operating Systems , (including installation & upgrade), namely XP,7, 8 & 10. Strong working experience innetworking infrastructure; TCP/IP, DHCP, WINS, DNS, SMTP and active directory. Proven ability in solving connectivity and general infrastructure problems related to mobile device and mobile architecture. Recent extensive experience working with a ticket-based IT support system. Exceptional customer service and interpersonal skills, particularly in dealing with non-IT trained personnel, particularly remote working sales professionals. Best in class verbal & written communication skills. For a confidential discussion and more information on the role, please contact Eoghan Curtin by email at eoghan.curtin@collinsmcnicholas.ie. For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie. Follow us on LinkedIn and connect with our Recruitment Consultants to discuss the latest jobs as well as our job searching tips and videos! This job originally appeared on RecruitIreland.com.

2229 days ago