Cache of job #13895266

Job Title

Customer Service - German, Galway

Employer

CPL

Location

Galway

Description

Our client is seeking to recruit an experienced German Customer Service professional for permanent contract based in Galway. In this roleyou would primarily be supporting customers via phone, email, chat and webform. Day to day: You will provide high quality customer interactions through the processing of inbound customer calls, emails, chats and webforms. Analysing customer's non technical queries, researching possible solutions and providing easily understood guidance. Evaluating from a commercial perspective how the customer's technical issue affects their daily business processes through the gathering of comprehensive business impact information. You will collaborate with colleagues across local and global teams, engaging with appropriate stakeholders to ensure customer cases are resolved efficiently and effectively. Must haves: Degree in Business related field or IT. Fluency in English and German. Fexible to work shifts, weekend work and bank holidays. Excellent customer service skills plus experience in a similar role in a corporate/multinational environment. To apply for this fantastic opportunity and a chance to join a multinational company in Galway please email your CV to santa@cpl.ie or call to 091 507 512 to discuss further. This job originally appeared on RecruitIreland.com.

Date Added

2148 days ago

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