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Job Title

Credit & Collections Analyst


Hero Recruitment


Clare, Galway


Contact: Jenny Dore. Email: Telephone: 086 0449371. Credit & Collections Analyst- French. Our client, a medical device company in Galway is currently looking to recruit a Credit & Collections Analyst- French for their site. Responsibilities and Duties. Responsible for monitoring and maintaining assigned high profile/complex accounts. Accountable for reducing delinquency for assigned accounts. Managing daily debit deductions from our distributor accounts. Ensure Cash application is accurate. Ensure that cash targets are met, and payment terms are respected. Record customer contact activity in SAP through FSCM Collections Management Module. Review unapplied credits and manage refund requests. Management of customer disputes through FSCM Dispute Management. Management & review of daily Credit queue before approving orders for shipment. Create Credit limit requests through FSCM Credit Management. Direct productivity improvement efforts to ensure all processes are efficient, cost effective, and consistent with overall department practices. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Participate in process improvement to enhance customer satisfaction. Quarter end/Public holiday support as required. Support Monthly Close. Support Monthly KPI metrics. Relationship Management. Serve as the primary liaison with the Sales Directors/Commercial Team on customer related issues. Build strong account relationships through continued phone / email contact with sales/commercial and relevant stakeholders. Work with Sales to ensure the department is meeting customer and sales service standards. Promote strong collaborative relationships between Credit & Collections/Finance/Customer Services as well as other internal teams. Qualifications. Requirements. Accounting Technician or equivalent Credit qualification desirable. Third Level Diploma/Degree an advantage. Experience: 3+ years relevant experience in an accounts receivable role – preferably with Shared Service Centre and multinational corporation background. SAP/FSCM Collections Module or other major ERP Systems experience is desirable. 2nd European language an advantage. Strong written and verbal communication skills are essential. Attention to detail and organized. Proficiency in Excel, Word and Outlook. Commitment to excellent customer service. Ability to prioritize and manage multiple responsibilities. Ability to work independently in a fast-paced high-volume environment. For further information on this Credit & Collections Analyst- French role in Galway please contact Jenny Dore on 086 0449371 / Check out all our open jobs on our HERO Recruitment website – Please Note: HERO Recruitment will not forward your details to any company without your prior approval. This job originally appeared on

Date Added

397 days ago