Customer Service Specialist - Evening S

Collins Mcnicholas Recruitment

Galway

Customer Service Specialist required with a minimum of 2 years experience in a customer service environment. Must be fluent in Spanish. This role covers evening shift from 4 pm to 12 am Monday to Friday. Responsibilities: Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products which include but not limited to complaints, queries, refunds etc. Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures. Complete documentation to in-house standards and be compliant with all in house procedures. Requirements include: Minimum 2 years’ experience working in a Call Centre or Customer Service department. Strong communications skills. Excellent telephone and customer service skills. For a confidential discussion and a more detailed job spec (more information on the role), please contact Noeleen Stewart on 091-706712 or email noeleen.stewart@collinsmcnicholas.ie. For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland, please visit our website at www.collinsmcnicholas.ie.For more information on Collins McNicholas, contact one of our six branches across Ireland in Dublin, Cork, Galway, Sligo, Athlone, Limerick. This job originally appeared on RecruitIreland.com.

2032 days ago