Front Office Manager

Noel Recruitment Group

Galway

We are sourcing a suitably qualified FRONT OFFICE MANAGER on behalf of our client, a leading and luxurious property in Co. Galway. Previous experience in a similar role required, or as an Assistant Front Office Manager, with a proven track record. Reporting to the Reservations, Revenue & Guest Relations Manager, the candidate will be responsible for all aspects of the Front Office operations, including managing the shift and assisting in leading the team. The nature of the role requires flexibility incorporating morning, evening and weekend shifts. Key Responsibilities include: Management of Front Office operations. Leading a team to deliver exceptional customer-focused standards. Review current SOP's, and implemnent training as required to all the Front Office team. Provide excellent leadership and motivation. Meet agreed budgeted targets (i.e. room revenue, occupancy, payroll and rate. To oversee daily cash lodgements and revenue figures. Ensure adequate resource planning and effective recruitment, compiling rosters for front office and reservations team members. To take reservations enquires, whilst being aware of all promotions , therefore maximising occupancy and revenue. Identify, communicate and action all sales leads including spa and activity enquiries. Maximise sales through up-selling, using incentives and promotions which will be co-ordinated with the sales team. Skills & Experience Required: A minimum of 3 years' experience in a supervisory or senior capacity in a busy hotel with a strong background in Front Office systems. Excellent written and spoken levels of English. A strong working knowledge of HotSoft or relevant PMS systems. Excellent attention to detail. High standard of personal presentation. Excellent terms and conditions await the successful candidate. If this role is of interest to you and you are seeking an employer committed to your development then apply in confidence today. We thank you applying for this position currently being sourced by The Noel Group . Please apply with a current up to date CV to also include the name, contact and number of two referees for registration purposes. All candidates MUST have legal status to work in Ireland as no work permits are issued by the Irish government for this particular position. National Recruitment Federation Awards - Multi Award Winner. NRF Hospitality & Events Agency of the year 2016. View all our vacancies on www.noelgroup.ie. INDMM. This job originally appeared on RecruitIreland.com.

1922 days ago