Cache of job #13994859

Job Title

Technical Writer

Employer

CPL

Location

Ballybrit, Galway

Description

Technical Writer: Analyzes customer information requirements and product specifications to define technical content strategy and plan. Designs and develops written and/or visual product-related information hard copy, web - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers). Codes, builds, compiles, and tests online information and/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development. As customer advocate, helps define/refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure common look and feel. Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing. Education and Experience Required: First Level University degree in Technical Communications, Computer Science or related technical/communications field or a minimum of 6+ years related experience or an Advanced University degree and a minimum of 4-6 years experience or equivalent. Knowledge of and ability to utilize a variety of graphic and authoring tools and technologies to support multiple technologies. Knowledge and Skills: Global experience working with cross functional teams. Strong attention to detail. Expert using Madcap flare and Adobe software products. Expertise in github document creation and structure. Proven time management. Excellent verbal and written communication skills. Strong knowledge of HPE support tools and ecosystem. Experience working within an Agile Safe cadence. This job originally appeared on RecruitIreland.com.

Date Added

1871 days ago

Apply