Clerical Officer

CPL

Galway

CLERICAL OFFICER. Our client, a public sector body, wishes to hire a clerical officer on a contractual basis. The duties can be extremely broad based, varies greatly and may change from time to time depending on requirements. The Clerical Officer will be responsible for the day to day administrative functions of the office under the direction of the assigned supervisor/manager. The role covers all aspects of clerical and administrative work to ensure the effective running of the office. RESPONSIBILITIES. Correspondence, post, typing, Dictaphone typing, faxing, photocopying, filing etc. Logging all enquiries/telephone calls, complaints etc. Prioritising same, dealing with. queries keeping supervisor/manager informed of progress and activities. Assist in the drafting and issue of letters, memos and general information to internal customers, clients and general public. Populate, maintain and update local databases and records. Work closely with all functions within the service to deliver planned services of your. department. Understand how your department impacts on the service users. Understand how neighbouring departments and functions must combine their efforts to. achieve optimum services levels. Use knowledge of the organisation’s structures and traditions to help achieve results. Act in a manner that is consistent with the organisation’s values and vision. Treat all information and service users with confidentiality and discretion. Interpreting and providing written and oral information to staff and service users, i.e. by. phone, letter, etc and contribute positively to the public image. Liaise and co-operate with other members of staff in the interest of providing the best possible service to service users. Understand service users by being approachable and by listening to them. Have awareness of the guidelines and legislation that governs your area of work and. ensure compliance when issuing advice and documentation. Ensure compliance with Data Protection Act and Record Keeping/Retention. Assist in the implementation of new legislation/guidelines and associated reports and. tasks. Comply with and contribute to the development of policies, procedures, guidelines. and safe professional practice and adhere to relevant legislation, regulations and. standards. To support, promote and actively participate in sustainable energy, water and waste. initiatives to create a more sustainable, low carbon and efficient health service. Carry out any other duties that may be assigned by Supervisor/Manager specific to your area. of assignment and work as part of a team to establish a shared sense of purpose and unity. REQUIREMENTS. Proficient with Microsoft Office; Word, PowerPoint and Excel. Leaving Certificate or higher. Excellent communication, organisational and presentational skills. Attention to detail, prioritisation and deadline orientated. This job originally appeared on RecruitIreland.com.

1779 days ago