Cache of job #14034034

Job Title

Operations Manager- Call Center

Employer

CPL

Location

Clare, Limerick, Galway, Clare

Description

***operations manager - financial services call centre*** our client, a dynamic financial services institution, are now expanding & looking to hire an experienced operations manager to join their services centre leadership team. this is a fantastic opportunity for highly ambitious applicants to further develop their career in a truly world-class, highly successful organisation & further developed their management skills. if youre interested, please apply! the job : as a key part of the operations management team, you will be tasked with delivering on all aspects of business processes, driving efficiencies, undertaking performance analysis & delivering on group kpis & client slas. you will also work closely with senior management on strategic planning & improvement projects, build on existing client relationships & lead the employees & team leaders within your division. your skills/experience that we need : 3rd level degree qualified ideally in business studies or a related discipline. 4-5+ years leadership experience within a services or call centre environment. apa qualified is essential. qfa qualified would be an advantage. proven experience in managing people & teams. excellent ability to utilise mi systems & reporting tools. proven ability to work on your own initiative & deliver individual projects. the offer : this permanent job is being offered with a salary of 45-60k depending on experience. in addition to this, there is also an excellent full benefits package & bonus as well as future career growth potential. how to apply : if youre interested in applying or want to know more about this job 1st, contact thomas hogan in cpl limerick in complete confidence on 061221701 or email your cv to thomas.hogan@cpl.ie. for a full list of open jobs, have a look at www.cpl.ie. this job originally appeared on recruitireland.com.

Date Added

1748 days ago

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