Support Officer
SIGMAR RECRUITMENT
GALWAY
Role: Support Officer - Data Information and Systems (maternity leave cover. This role can be based in either Sligo Town, Monaghan Town or Clifden, Co. Galway. Reporting to the Data Information and Systems Co-ordinator, you will be responsible for ensuring all administration systems within the Directorate are operating and reporting to the highest possible standard. Key Responsibilities. General Administration. Complete online support tickets - Assist in the monitoring of returns - Assist in the identification and reporting of issues of risk - Maintain good working relationships across all directorates - Dealing with day to day queries from organisations - Manage administration back-up and support - Maintain and update all relevant systems - Assist in the preparation of reports. Systems. Management of the Community Services Programme Portal on SharePoint and CRM - Management and maintenance of external access permission to the Portal - Act as the Systems Owner for identified programmes by participating as a member of the relevant forums internally - Maintenance and update of data entries to the system - Manage all change requests for the relevant system - Assist in any system developments, enhancements and online. Required Experience. Several year’s administration work experience/ knowledge. Strong organisational skills. Proficient in MS Packages (e.g. Excel, Word and Outlook), CRM systems and SharePoint. Strong understanding of data management and systems. Relevant Third Level qualification (e.g. Certificate, Diploma) or equivalent. To apply for this position or for more information you can contact me in the strictest confidence: Ciara Darcy, Principal Recruitment Consultant – 091 455309 - cdarcy@sigmar.ie. All applications will be treated with the strictest of confidence. Sigmar will never forward your CV to a third party without prior consent. Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.
1656 days ago