Associate Quality Engineer - Customer Co

SIGMAR RECRUITMENT

GALWAY

Associate Quality Engineer – Customer Complaints. Work within one of the largest diagnostics and medical analytical equipment companies globally in their growing Galway site. This role will take aspects of QMS development and Maintenance and in improving customer care and patient safety. Responsibilities: Investigate quality incidents and customer complaints, completing investigations and CAPAs in a timely manner. Act as SME for international customer queries and complaints. Support the wider quality team by analysing and creating reports on field safety notices. Be the key person of contact between customer service and operations. Demonstrate skill in data analytics and trend analysis. Develop understanding of QMS maintenance and SOPs as to ensure compliance with protocols and processes. Writing up pf Quality Incidents and CAPA’s. Requirements: Must have 1 years’ experience within the medical device industry and have a working knowledge of ISO9001 and ISO13485. Should have awareness of laws and regulations (e.g. CE/ FDA/ PAL. Degree in Engineering or Science. To apply for this position please contact James Porter at Sigmar RecruitmentT: +353 91 455305E: jporter@sigmar.ie. All applications will be treated with the strictest of confidence. Sigmar will never forward your CV to a third party without prior consent. Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

1627 days ago