Acting Client Services Manager
CAREERWISE RECRUITMENT
GALWAY
An Acting Client Service Delivery Manager required by CareerWise Recruitment for our Galway based client for a 12-month contract. If you are interested in a fat paced environment then this is the position for you !!! THE ROLE: * Regularly review performance standards, providing support across the client site by advising on SLAs, KPIs, objectives and projects. * Ensure compliance with Environmental Health standards, checking that all legal requirements for health and safety are met in accordance with the required standards of the Company and client. * Complete monthly audits and ensure implementation of corrective action as required. * Participate in Environmental Management Audits with client. * Work in partnership with the Senior Management and Business Development Team to implement marketing strategies and assist on contract bids, tender preparation and contract mobilisation. * Regularly review service delivery and identify potential issues which may jeopardise the retention of the service. * Implement and manage the Recruitment process to ensure that the sector attracts and retains high calibre individuals. * Establish team development opportunities and play a key role in developing employee engagement. * Identify learning and development priorities across the sites and arrange appropriate interventions. * Manage underperformance and employee relations issues and implement improvement plans and schemes that provide opportunities for improvement. REQUIREMENTS: * Demonstrable track record (at least 2 years) of successful people and client management in the support services industry. * Previous budgetary and financial management experience. * Strong client focus in delivering and improving services. Please call Louise Mulligan today for further information on 0949003979 or email: lmulligan@careerwise.ie. CareerWise Recruitment (In Search of Excellence. Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin. By applying for this position, you are consenting to allow CareerWise Recruitment to process and retain your data in accordance with our Privacy Policy, contained on our website for the purposes of providing career opportunities. CareerWise Recruitment accepts that you do not wish your personal data, including your CV, to be forwarded to any client company without your prior consent and gives an absolute assurance that this wish will always be respected. Please feel free to contact us if you have any queries or wish to withdraw or amend your consent.
1561 days ago