German Credit & Collections Analyst - Co

CPL

GALWAY

GERMAN CREDIT & COLLECTIONS ANALYST - CONTRACT. My client, a Galway based medical device business seeks to hire a Credit & Collections Analyst who speaks fluent German. Sitting in Galway, you will support their business in the DACH region. You will serve as the primary liaison with the Sales Directors/Commercial Team on customer related issues. This is initially a 12-month contract, based in Galway City, reporting to the Credit & Collections Team Lead. RESPONSIBILITIES. Work with Sales to ensure the department is meeting customer and sales service standards. Promote strong collaborative relationships between Credit & Collections/Finance/Customer Services as well as other internal teams. Responsible for monitoring and maintaining assigned accounts. Accountable for reducing delinquency for assigned accounts. Ensure Cash application is accurate. Ensure that cash targets are met, and payment terms are respected. Record customer contact activity in SAP through FSCM Collections Management Module. Review unapplied credits and manage refund requests. Management of customer disputes through FSCM Dispute Management. Management & review of daily Credit queue before approving orders for shipment. Create Credit limit requests through FSCM Credit Management. Direct productivity improvement efforts to ensure all processes are efficient, cost effective, and consistent with overall department practices. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Participate in process improvement to enhance customer satisfaction. Quarter end/Public holiday support as required. Support Monthly Close and support Monthly KPI metrics. REQUIREMENTS. Third level Accounting Technician or equivalent Credit qualification desirable. Third Level Diploma/Degree an advantage. Fluency in German is essential. 3+ years’ experience in an accounts receivable role is desirable – preferably with Shared Service Centre and multinational corporation background. SAP/FSCM Collections Module and/or another ERP Systems along with advanced Excel is required. Strong written and verbal communication skills are essential. Attention to detail and organized. Commitment to excellent customer service. Ability to prioritize and manage multiple responsibilities. Ability to work independently in a fast-paced high-volume environment. Occasional travel may be required. For more information, please send your CV to Peter.Casey@cpl.ie for consideration.

1366 days ago