Customer Service Representative

Sigmar Recruitment

Galway

Looking for an experienced Customer Service Representative to work for a leading industrial MNC in Co. Galway.  In this role, you will be the main point of contact for all the day to day enquires between the customers and the company. Key responsibilities: Responsible for day to day interaction with Customers in a professional and timely manner. Maintain and improve relationships with clients by providing support, information, and punctual responses to customer requests  Input and manage Customer orders while obtaining approvals from functional departments for accurate and reliable delivery dates. Interface with customer web portals and participate in production meetings. Create new Customers on the system. Update/amend Customer master record. Assist accounts receivable in recovering past due invoices. Assist with data mining and reporting general customer account information. Key requirements: 3rd Level qualification in the area of Business / Commerce desirable. Minimum of 5 years working in a Customer Service role. Excellent computer skills. Rational thinker: good business judgment even under stressful engagements. If you are interested in the Customer Service Representative job, please send your resume to mslevin@sigmar.ie or call me on 091 455 300 for more information.  .

1046 days ago